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Member-Provider Contact: Member & Provider Support:
Member & Provider Support:
Call Us: 877-266-2378
Phone: 877-226-2378
Call Us: Hours of oper
Our customer service hotline is available to you 24 hours a day, 7 days a week, 365 days a year.
Email: Email: contact@medtipster.com
Email: contact@medtipster.com
Sales Contact: Sales Support
Sales Support:
Phone: Phone: 877-207-5939
Phone: 877-207-5939
Email: Email: sales@medtipster.com
Email: proposals@medtipster.com
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About Us Header: Headline
About Us
About Us Header: Description
Our Commitment: Outstanding Service
About Us Content: Description
The quality of customer support offered by a company is a direct measure of that company’s commitment to its customers.
At Medtipster, we are wholly committed to you and your plan participants, and to providing the highest level of customer support.
Medtipster provides employer groups access to more client-centric services as well as cost-containment strategies by maximizing its regional presence. We provide employers products and services to either carve out their pharmacy benefits for the first time or transition their existing carve-out populations to Medtipster.
We help employers lower or cap pharmacy benefit costs while offering them and their employees exceptional attention and service.
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It seems you are using a non-mobile device, scan the code below with your mobile device to download the Medtipster App.
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Birdi Headline: Blue Pills
Birdi: Head
Mail Delivery by Birdi
Birdi: Subtxt
Medtipster has partnered with Birdi (formerly NoviXus) to offer Mail Delivery
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Mail Delivery offers free delivery of medications to a convenient place - home, work, or doctor’s office. We recommend this service if you take a medication on an ongoing basis. Here’s what you need to know to use the service.
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Get Started Info: Get Started
Get Started
Get Started: Grab your
Grab your
Content: Medtipster ID Card
Medtipster ID card
Content: List of medications
List of medications
Content: Doctors information
Doctors information
Content: Payment method
Payment method
Sign Up Info: Sign Up Header
You can sign up online, by phone, or by mail
Enroll: Button
Enroll: Online Info
Get started and enroll and online today
Phone: Call Birdi
Call Birdi Customer Service 1-877-668-4987
Mail: Mail Info
Complete the Mail Order Enrollment Form and mail to Birdi.
90 Day Prescription: Header
90 Day Prescription
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Your doctor must write your prescription for a 90-day supply (or the number of days your plan allows for mail service). There may be limitation on some medications, such as controlled medications, due to state and federal laws. Send your original prescriptions to Birdi, one of these ways:
Electronically: Header
Electronically
Electronically: Subtxt
This is the quickest way to fill your prescription. Ask your doctor to electronically send your prescription to Birdi Pharmacy Services.
Fax: Header
By Fax
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1-877-395-4836. Only prescribers may fax prescriptions to a pharmacy. *Provider helpdesk please call 1-877-269-1159.
Mail: Header
By Mail
Mail: Subtxt
Write your Member ID and date of birth on your prescriptions, and mail to:
Birdi
PO Box 8004
Novi, Michigan 48376-8004
Birdi Forms and Documents: Header
Birdi Forms and Documents
Birdi Forms and Documents: SubTxt
You can find helpful forms and documents at birdirx.com, scroll down to the documents section.
Refilling Prescriptions: Header
Refilling Prescriptions
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Birdi offers several easy ways to order your prescriptions. The best time to order refills is when you have a 14 day supply of your medicine left. This will ensure you receive your refill before you run out of your medicine.
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- By Phone: Order by calling Birdi Patient Care Center at 1-877-668-4987 (24 hr automated phone line)
- Online: Create an account that allows you to securely log in to request a refill prescription. Visit birdirx.com
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Payment
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Payment is required with every prescription order. Birdi accepts Visa, MasterCard, American Express, Discover, and checks. Make your copayment by phone at 1-877-668-4987 or by mail. Once you have registered an online account, you can add or update your payment cards online or through our automated phone system.
Medication Preference: Header
Medication Preference
Medication Preference: Bullets
Birdi substitutes FDA-approved generic equivalent drugs for any brand name medications ordered, if available and permitted by your doctor. A generic drug is a variation of a brand name that has the same effectiveness, quality, safety, and strength, as confirmed by the FDA. If you prefer to receive only brand medications and pay the additional cost, please contact Birdi Patient Care Center.
Prescription Order Shipping: Header
Prescription Order Shipping
Prescription Order Shipping: Bullets
Your prescription order will be shipped using US Mail. Some items may be shipped by expedited courier. Refrigerated items are shipped in accordance with FDA and manufacturers’ specifications. For your security, some controlled substances may require a signature at delivery. You may check the status of your prescription order by calling Birdi at 1-877-668-4987.
Biridi Member Services: Header
Member Services
Biridi Member Services: Subtext
Member services representatives at Birdi Patient Care Center are available to answer questions and help with your mail delivery prescription orders. Pharmacists are available for consultations if you have questions about your medications, including how to take it, what to do if you miss a dose, side effects or drug interactions. For medical emergencies, please call 911.
Biridi Member Services: Call/Email/Mail Info
By Phone: 1-877-668-4987
Online: www.birdirx.com
Mailing Address:
Birdi
PO Box 8004
Novi,
Michigan 48376-8004
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